Thursday, January 8, 2009

Registration Day

yesterday is the registration day for the existing student of my course at my college.

Like usual I don't really put a high hopes that everything will go smoothly based on my experience with the administrator at my college.

Here are some summary of what happen before this sem.

1st sem : I have to go through 10 counter to finish up my registration and each time i reach a counter the computer broke down. So i have to wait hours to finished up my registration.

2nd sem : The college forgot to tell us to make the pre - registration subject slip and they also forgot to tell us to make sure our slip of pre- registration subject slip have to be confirmed with another branch of the admin offices.... So i spent quite some times just walking around the college to finished up all the last minute announcement that they should have put up in their website long before the registration day.

3rd sem : This time they didn't even bother to put up announcement on their website when we should registered. Our coordinator finally got a date for our registration day, it turns out that the date she gave us was faked...

Well not truly faked but its actually for newly registered student, we are the existing one.
We found out that after spending 2 hours of arguing with the administrator. Since she said that we need to filled up the quitting form before we can renewed our registration. Stupid, right!

The conversation i truly remembered was when we are at the 1st counter trying to find out where renewed student of icsa supposed to registered before they send us to administator office.

M = me
C = man at the 1st counter

M: Hi, can you tell me where the icsa pdca sem 1 should start our registration?
C : Oh~, Acca... well acca is over there.
M: No, i meant pdca
C: Oh~ CaT. Cat should start at that man over there.
*I was fast losing my temper*
M: No i meant Icsa, we are not Acca or cat. but Icsa! Institute of chartered secretary and administrator.
C: Oh, you guys start with the man 2 tables down.

See! Can you believe it?
I meant I know that Icsa student at the college is the minority group, but please. Your the guy who worked at the administrator's office. At the very least you should know all the course that your Branch of College offer.

So after being sent to that guy 2 tables down, we were sent to the administrator office, where we were force to wait for 1 hours. What pissed me off was not the waiting.... but the ignoring. The worker at the admin counter ignore us even though we queue and wait for our turned. How they ignore us?

Well, she simply take care of people who came in after us and not take care of us. She do this twice before I blowed up XD
I had a bit of temper if I got a bad service. Meaning I always blowed up my temper because in Malaysia usually service = really bad one.

Seriously the shopkeeper over here simply don't know how to treat customer. If I found a shop that treat their customer like customer, I would gladly go to the shop even though it meant I have to pay a bit more.

Like last night, My family and I ate outside to a shop that is a bit expensive. Of course when you go to a restaurant that expensive you expect the service is a bit okay... Guess what My family and I was ignored for about half an hour. I tried to flag one of the waiter.

The first time I called the waiter 'Abang' (It is almost like I called 'mister'), maybe he didn't hear me or if i want to think negatively I would say that he ignore me.

The second time I manage to called a waiter, this time I'm very sure that he ignore me . Why? Cause at that time we already waited for quite sometime and we already very famish. So, most of my family already had their hands up to flag down any waiter. He looked at us but he still didn't come at my table at all.

The third time i flag down a waiter, I was already quite piss- off. At that time all the waiter didd not even walk around the perimeter of my table. I had to shouted to waiter 2 table down from my table saying that My family and I was hungry and we still haven't got menu to choose from.

Usually at restaurant when we sit, they gave us some menu and left us for quite a few oment to choose our food. But yesterday almost half- and hour of trying to flag down a waiter just to get a menu.

Talk about slowness.

After no apologize what so ever, we finally manage to place our order after 4 times of flagging down a waiter. My brother is a big eater, he order 2 sets of thing.

1) Lamb Combo
2) Mix steak

They forgot the mix steak. Even though we spoke about the missing mix steak to 2 waiter, they still didn't send one to us. The third time my brother flag down the same waiter that ignore my brother complained, my brother said " Where is my mix steak, if it still haven't been cooked then i want it canceled. I won't pay for it" Guess what? After that threat, not 1 minutes later, we have our mix steak. My brother said that ordering a mix steak is a mistake :P

So all in all, what usually just take 1 hour of eating. we spent more than 2 hours there. Fun huh :>